Senior Software Engineer - Ticketing and Retail

Overview

Transport for Greater Manchester (TfGM) is seeking a Senior Software Engineer to join our Ticketing and Retail team. This is a pivotal role where you'll shape the future of our retail products, guiding our engineering teams and influencing technical strategy.

As Senior Software Engineer, you'll lead the delivery of high-quality, cost-effective software solutions that support public-facing services. You'll work closely with Product Owners, UX designers, Architects, Testers and Analysts to build user-centred services.

• Translate complex business and user driven needs into production-ready designs and code.
• Collaborate within a cross-functional agile delivery team with Product Owners, UX Designers, Architects, Testers and Analysts to build user-centred services.
• Define and implement robust development strategies and reusable design patterns.
• Manage technical debt and ensure long-term viability of codebases.
• Provide 3rd line support and proactively resolve defects and issues.
• Mentor engineers and contribute to a thriving, inclusive engineering community.

This role sits in the Ticketing Team at TfGM in the Customer & Growth Directorate. We are a diverse, multi-disciplined team driving forward significant change. You will work with a range of colleagues at all levels across TfGM and will report into the Ticketing Specialist Technical Architect.

• Proven experience in software engineering, including guiding agile delivery teams and influencing technical architecture.
• Strong application design capabilities and familiarity with secure development practices.
• Expertise in SQL and No
  
  SQL databases (e.g. Postgres, Dynamo
  
  DB), including performance optimisation.
• Experience building and securing RESTful APIs and integrating complex systems within microservices architectures.
• Deep understanding of Agile delivery (SCRUM/Kanban) and CI/CD pipelines.
• Ability to lead technical discussions, coach peers, and represent TfGM at external events.

• Experience with cloud platforms (AWS), containerisation (Docker, Kubernetes), and serverless technologies (Lambda, Dynamo
  
  DB).
• Familiarity with common JavaScript frameworks (NodeJS, React) and modern front-end development techniques.

• Delivery-focused, resilient, and proactive.
• Motivates and develops teams.
• Customer and commercially focused.
• Approachable, confident, and solution oriented.

We are offering the opportunity to work in a forward thinking, fast paced product team and to be part of leading the future of integrated transport ticketing in Greater Manchester.

This is a permanent role and the salary per annum depending on experience, is comprised of base salary plus market supplement (57,770 – 65,024 + plus MFS 6,450, the market supplement is paid monthly and reviewed annually).

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website.

If you believe you have the skills and experience required, we'd really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.

Internal candidates - check with your line manager before applying for a secondment, to make sure you can be released…