Air Import Operator

Airfreight Import Coordinator - Freight Forwarding

Location:

Wythenshawe

Salary: up to £35,000

Job Type: Full-time, Permanent

Hours:

Monday to Friday, flexible hours (hybrid 2 days from home 3 in the office)

Are you an experienced Airfreight Import Coordinator ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business? Our client, a well‑established international logistics company, is looking for a proactive and commercially minded professional to join their Airfreight Team.

Reporting to the Airfreight Manager, you will be responsible for the day‑to‑day management of a dedicated nomination client base and for supporting internal business development teams. You will oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery.

• Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals.
• Deliver excellent communication and service to existing clients, new clients, and internal teams.
• Develop long‑term, profitable relationships with customers and suppliers.
• Handle quotations, negotiate rates, and manage suppliers to maximise margins.
• Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations.
• Integrate new business smoothly into the service network.
• Support financial processes including invoicing, cost control, and profit monitoring.
• Identify and develop opportunities for new and existing trade lanes.
• Assist with urgent shipments or out‑of‑hours needs when required.

• Minimum 3 years' experience in airfreight imports.
• Fully customs entry and Descartes compliant.
• Strong commercial awareness with a focus on profit optimisation.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Exceptional organisational and time management skills with the ability to prioritise workloads.
• A positive, can‑do attitude with the ability to work collaboratively in a fast‑paced environment.

• Dangerous Goods certification.
• Customs‑related qualifications or accreditations.
• Relevant academic qualifications (GCSEs, A Levels, NVQs, or Degree).

Work for a respected logistics provider with a strong reputation for customer service and operational excellence. Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth. Competitive salary and long‑term career development opportunities.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.