Road Freight Customer Service

Location: Trafford

Road Freight Customer Solutions Executive

Location:

Trafford Park, Manchester

Salary: £28,000 - £33,000 (DOE)

Are you working in freight forwarding and ready to take the next step in your career?

We're partnering with a truly global logistics organisation with an excellent reputation in the market and exceptionally low staff turnover. Due to continued growth, they're looking to add an ambitious individual to their Road Freight Customer Solutions team at their Trafford Park office.

This role is ideal for someone with 1-3 years' freight forwarding experience who wants more responsibility, exposure to international operations, and clear progression opportunities within a supportive, well-structured business.

What's on Offer

Competitive salary of £28,000 - £33,000

23 days holiday plus bank holidays

Monday to Friday, 9:00 - 5:30

Healthcare scheme

Retailer discount scheme

Bonus structure

Genuine room to grow and progress within a global business

The Role

As part of the Road Freight Customer Solutions team, you'll be responsible for:

Managing end-to-end road freight shipments

Acting as a key point of contact for customers, providing first-class service

Coordinating with internal teams, hauliers, and overseas offices

Handling quotes, bookings, and documentation

Proactively solving customer and operational challenges

About You

1-3 years' experience in freight forwarding (road freight experience preferred)

Ambitious, motivated, and keen to progress your career

Strong communication and customer service skills

Organised, detail-focused, and commercially aware

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy