Quality Assurance Manager
Job in
Mansfield, Bristol County, Massachusetts, 02048, USA
Listing for:
Franklin Fitch
Full Time
position
Listed on 2026-11-08
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Our client is an established consumer goods company specializing in home and kitchen products. They are looking for a hands-on Quality Manager to join a small, collaborative quality team in a newly created role.
What’s in it for you- A brand-new position with real ownership of day-to-day quality operations, so you can shape how the role develops
- A small team of three, with the chance to step into people leadership and eventually supervise an existing technician
- Autonomy to make independent quality decisions, including releasing shipments from a third-party lab in Asia
- Broad, cross-functional exposure, working with Product Development, Sourcing, Supply Chain and Customer Service
- A hybrid schedule with a collaborative culture, in a business where marketing drives priorities and timelines are flexible
- Variety in the work, from reviewing specs to evaluating samples, plus international and domestic distribution center travel
- A clear growth path for someone stepping up from a quality supervisor or specialist role
- Manage day-to-day operations of the Quality Department and set priorities
- Review supplier specifications, evaluate product samples and oversee testing and inspections
- Manage customer complaints, returns and defect inquiries, identifying trends and driving corrective actions
- Work with suppliers to resolve quality issues and improve product performance
- Partner with Product Development, Sourcing, Supply Chain and Customer Service on quality-related projects
- Maintain quality procedures, specifications and documentation
- Lead continuous improvement initiatives to reduce defects and improve customer satisfaction
- Prepare and present quality performance reports to leadership
- Coach and develop team members
- Travel to suppliers and company facilities as needed
- Consumer goods quality background (essential)
- 5 to 10 years of quality experience
- Strong knowledge of quality systems: specifications, test plans, inspection and corrective actions
- Experience collaborating with supply chain and sourcing teams
- Familiarity with materials such as stainless steel, wood and electronics
- Confidence making independent quality decisions and working comfortably in gray areas
- Proficiency in Microsoft Office 365, including Excel, SharePoint and Teams
- Strong communication, organization and critical thinking skills
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).