Surveillance Operator

Maple Ridge, BC, Canada

Position Summary

Under the general direction of the Manager, Security/Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greeting guests and controlling access to the Casino
• Enforcing restricted access by unauthorized persons
• Preparing electronic statements via a non-gaming record keeping system
• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access
• Maintains logs and records; storing records for evidence purposes
• Monitoring, documenting, and reporting on conditions of surveillance facilities and equipment
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Must be available to work all shifts including days, nights, weekends and statutory holidays

Education and Qualifications

• High School Diploma
• Post secondary education in criminology or a suitable combination of education and experience an asset
• Minimum 3 years of work experience; experience in security or surveillance an asset
• Responsible Liquor Service Certification ( e.g., Serving it Right Certification)
• Computer proficiency
• Keen eye for detail, with the ability to focus on monitors for long periods of time
• Adherence to high standards, methods, and procedures
• Ability to successfully obtain a Gaming License
• Ability to obtain a Gaming Security Officer (GSO) license - company provided

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

• Job Identification 7544
• Posting Date 11/12/2025, 10:01 PM
• Locations 22710 Lougheed Hwy, Maple Ridge, BC, V2X 2V6, CA
• Minimum Rate (CAD $) | Minimum Salary (CAD $) 24.00
• Job Rate (CAD $) | Midpoint Salary (CAD $) 27.00
• Maximum Rate (CAD $) | Maximum Salary (CAD $) 27.00