Customer Service Manager
Job in
Maple Ridge, BC, Canada
Listing for:
Walmart
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Retail
Customer Service Rep, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly
CAD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Position Summary
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!
Responsibilities
Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.Handles customer and Associate concerns and provides guidance as required.Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.Ensures all EAS systems are functioning to standard, i.e., Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.Prepares registers for opening and closing daily, supports cashiers by providing change as needed, and maintains front end cash levels by completing audits on register accuracy.Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.The minimum rate of pay for this position starts from $18.80. Rate of pay will be determined based on relevant experience.
Le taux horaire minimum pour ce poste débute à 18.80 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.
Minimum Qualifications Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location
St, Maple Ridge, BC V2X 8T1, Canada
Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
