Application Support Analyst

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. We’re looking for an organised and analytical Application Support Analyst to join our Chemistry Laboratories at ALS Chatteris. You’ll be at the heart of our digital transformation, supporting the move from paper-based systems to efficient, data-driven workflows through the LIMS+ application.

Working alongside our LIMS+ Development, Business Analysis, and Laboratory Management teams, you’ll help shape how we deliver accurate, reliable testing results in a modern digital environment.

• Location:
  
  Chatteris
• Hours Per Week: 40
• Shift: Monday to Friday, 09:00 – 17:30
• Contract:
  
  Full Time and Permanent
• Annual Salary: £31,631.00

• Analyse laboratory processes and testing workflows to identify digital requirements.
• Collaborate with the Laboratory Management and Business Analysis teams to define development needs.
• Investigate system issues and coordinate with technical teams to deliver solutions.
• Manage digital workflow requests through the Service Desk and ensure timely responses.
• Support system testing, training, and implementation of new digital workflows.
• Review and refine existing workflows to enhance efficiency and performance.

• Awareness of ISO 17025 quality requirements and laboratory quality systems.
• Experience working with LIMS or similar laboratory information systems.
• Strong communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines effectively.
• Confidence working collaboratively across technical and laboratory teams.
• Experience with Microsoft Office VBA or systems implementation (desirable).

• Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
• Ability to Buy annual leave
• Enhanced Company Sick Pay Scheme
• Salary Progression Scheme based on technical and behavioural competencies.
• ‘Celebrating Success’ Recognition Awards
• Perkbox membership providing access to discount vouchers and wellness hub.
• Learning/study support
• Group Personal Pension Plan
• Car Parking on-site

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain a valid working visa.

Please apply online and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.