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IT Help Desk Associate — Tier 1

Listing for: Banterra Bank
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 24000 - 27000 USD Yearly USD 24000.00 27000.00 YEAR

Job Description & How to Apply Below

Position: IT Help Desk Associate — Tier 1 Support

Banterra Bank in Marion, IL is seeking an Information Technology Help Desk Technician I to provide first-line support for team members and manage PC and endpoint device issues. You will troubleshoot problems, document resolutions, and contribute to a culture of service and efficiency.

The role emphasizes strong customer service, clear communication, and a proactive approach to IT assistance, with focus on SLA adherence and knowledge sharing.

Our team is growing, and we are hiring a IT Help Desk Associate — Tier 1 Support in Marion, IL, United States.

Learn more about the IT Help Desk Associate — Tier 1 Support role in the description above.

We appreciate your interest in this position.

Join Banterra Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements

10+ Years work experience
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