IT Apprentice

IT Apprentice (M/F/D)*

Join to apply for the IT Apprentice (M/F/D)
* role at TGW Northern Europe

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

• Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
• Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
• Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
• Escalating 3rd line issues while maintaining client communication until resolution.
• Assisting in the support and maintenance of networks and servers.
• Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
• Working towards your accreditation.

• Minimum of 3 A-Levels
• A passion for IT
• Self‑driven and keen to learn
• Microsoft Office skills
• Proficient communication skills

Internship

Contract

Information Technology

Warehousing and Storage

* TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.