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Customer Success Mgr./ CSM CRM System Technical Support HelpDesk/Support

Head of Customer Success & Retention

Job in Markham, Ontario, Canada
Listing for: De Lacy Executive Limited
Full Time position
Listed on 2025-12-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 CAD Yearly CAD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading childcare catering company is seeking a Senior Manager of Customer Success in Markham. This role involves managing the Customer Success function, developing effective customer retention strategies, and enhancing customer experience through leadership. Candidates need 5-8 years of experience in customer success, strong leadership skills, and familiarity with ERP/CRM systems. This position offers the opportunity to be part of a dynamic and impactful team.
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