Decision Support Lead

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“Improving the future of healthcare, one decision at a time.”

At SE Health, this isn’t just a tagline for Decision Support – it’s our commitment. Within the Digital Transformation team, our group brings this to life every day through the power of data. We believe that better healthcare starts with better decisions, and better decisions start with clarity, insight, and confidence.

As the Decision Support Lead, you will play a pivotal role in shaping SE Health’s data ecosystem – transforming raw data into clear insights, shaping consistent usage, and enabling meaningful action. You will partner with teams across the organization to uncover opportunities, tell compelling data stories, and guide the building of tools that drive performance and confidence in decision‐making.

• Lead the development of dashboards and reports.
• Strengthen data governance and architecture.
• Support the enterprise‑wide migration to modern reporting platforms.
• Grow the organization’s data capabilities.
• Increase data literacy by connecting sound data foundations with practical insights.

• Lead data analytics and reporting solutions – Develop and sustain digital reporting tools such as dashboards and reports that enable teams to make informed, data‑informed decisions. Partner with stakeholders to define and prioritize reporting needs, manage multiple projects, and champion design standards that elevate user experience and foster adoption.
• Strengthen data foundations and governance – Ensure SE Health’s data environment is reliable, standardized, and strategically aligned. Collaborate with business partners to influence enterprise data architecture, lead development and maintenance of standardized data definitions, and support data governance initiatives that promote quality, compliance, and consistency across systems.
• Guide report migration and modernization – Play a leading role in SE Health’s transition from legacy reporting tools to modern platforms such as Power BI. Oversee report consolidation and migration, partner with users to reimagine reports as interactive dashboards, and support change management and training efforts.
• Analyze, interpret, and communicate insights – Conduct in‑depth data analysis, translate complex data into clear visuals, insights, and recommendations, and act as a trusted advisor on data‑informed decision‑making across business, operational, and clinical areas.
• Champion data literacy and culture – Grow organizational confidence and capability in using data. Provide coaching, training, and mentorship on data interpretation and storytelling, promote best practices in analytics, and be a trusted advisor for colleagues seeking to better understand, communicate, and act on data.

• Post‑secondary education in business, data analytics, mathematics, computer science, engineering, social sciences, or equivalent experience.
• 10+ years of experience in data analysis, stakeholder engagement, and digital solution development and implementation.
• Demonstrated leadership within a Decision Support or Business Intelligence function, with a focus on strategy development and performance measurement.
• Proven experience in data architecture design, enterprise reporting environments, or data integration projects.
• Understanding of data governance practices, including standardized definitions, metadata management, and data quality management.
• Proficiency in SQL and experience validating and auditing data for accuracy.
• Exceptional interpersonal, communication, and presentation skills.
• Ability to manage multiple projects of varying scope and priority in a fast‑paced, evolving environment.
• Skillful application of adult learning principles when training or coaching others.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Visio, Teams, Outlook).
• Comfortable leading and collaborating in a hybrid or work‑from‑home environment.

• Familiarity with Micro Strategy and experience migrating to Power BI or other modern BI platforms.
• Graduate‑leve…