Description
:Collections Coordinator
Jonas Software – CORA Group ()
Markham, ON
Our business is one in which building relationships and working with others on a team plays an important role. The position requires a skilled individual who has to be patience along with having great written communications and listening skills. This individual has the confidence to speak with senior executives, and colleagues. Driven to perform with negotiating skills, results-oriented and willing to do what it takes to get results.
You have excellent functional/technical skills with the capability to have composure at stressful times. If you are customer focused and are an enthusiastic energetic self-starter. You are extremely organized and do not let details slip through the cracks. You are a collaborative individual, who likes to put forward suggestions and ideas on how to improve the status quo. Then we are looking for you!
Compensation & Role Details
Expected Salary Range: $58,000 - $62,000 CAD, depending on experience and qualifications
Role Type:
New Role
AI Disclosure: AI is not used to screen, assess, or select applicants for this role
JOB RESPONSIBILITIES
As an important member of our Finance team you will:
Deal with collection issues escalated from the customer and customer care including negotiating payment plans if required
Manage customers on support hold
Reporting weekly and monthly for attrition and AR balances (for example) to department management
Manage all A/R meetings with other departments and follow up on tasks agreed to in meetings – this includes preparing all documentation for the meetings
Prepare the allowance of doubtful account provision quarterly and prepare required reporting
Prepare detailed statements of account for customers on request
Investigate NSF payments as seen on online banking software, including calling the bank and/or customers
Collect overdue accounts over 30 days for all companies, this includes updating the client file with detailed call results and escalating if required
Approve and apply credits on customer accounts
Reconcile customer accounts as requested
Other duties as required
JOB QUALIFICATIONS:
Previous B2B collections experience of at least 3 years
Excellent communication skills, refined negotiation skills
Strong customer focus with the ability to be patient and retain composure when under pressure
Ability to work under tight deadlines and meet performance targets as established by management
Have successfully completed intermediate level courses in Accounting with functional and technical experience in the accounting principles and procedures
Strong Skills and experience in MS Office Excel
Solid administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad hoc issues
Excellent analytical and problem solving skills
Experience with Great Plains accounting software an asset
#LI-VL1
Business Unit:
CORA CorporateScheduled Weekly
Hours:
Number of Openings Available:
1Worker Type:
RegularMore About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
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