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Technical support specialist – information technology; IT

Job in Markham, Ontario, Canada
Listing for: SHIELDS PHARMA INC.
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Network Administrator, Network Security
Job Description & How to Apply Below
Position: technical support specialist – information technology (IT)
  • Education:

    Bachelor's degree
  • Experience:

    5 years or more
  • Computer science
  • Computer and information systems security/information assurance
  • Work setting
  • Pharmaceuticals industry
  • Information technology
  • Chemical and pharmaceutical company
  • Information technology (IT) infrastructure
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents
  • Evaluate and install computer hardware, networking software and operating system software
  • Type of service and repair
  • Computerized instrumentation system
  • Computer and technology knowledge
  • Information Technology Infrastructure Library (ITIL)
  • Networking software
  • Networking hardware
  • Networking security
  • Internet
  • Desktop applications
  • Software development
  • TCP/IP
  • Wireless networks
  • Area of work experience
  • Information technology (IT) service delivery
  • Security and safety
  • Criminal record check
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Work Term:

    Permanent
  • Work Language:

    English
  • Hours:

    40 hours per week
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