Security Guard Markville Mall

Position: Security Guard - - Markville Mall.
Job Description:

Working assigned shifts, you will be responsible for completing investigations and incident reports. You will be expected to perform constant patrols and interact with tenants and members of the public to provide direction and promote good customer service while providing a security presence. Respond to all emergencies and take the lead role in all incidents involving violent individuals. You will be required to conduct arrests, enforce mall rules, and remove undesirables from the property.

Duties & Responsibilities:

Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner

Able to use tact and diplomacy in dealings across a range of settings and situations

Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive

Ability to maintain and enforce access control procedures

Solid understanding of emergency and standard operating procedures

Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act

Assist with Fire & Life Safety inspections

Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program

Conduct periodic patrols of property either by foot or by vehicle & Investigate incidents and occurrences & draft detailed incident and occurrence reports

Maintain the peace, safety, and security of all patrons, clients on the property & Monitor CCTV surveillance systems

De-escalate emergency / crisis situations & Assist emergency and law enforcement personnel

Access control, line management, customer service

Assist with daily operations as needed/required or directed.

Qualifications:

Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)

Must demonstrated a high degree of professionalism

Must have strong verbal and written communication skills

Must have a strong command and fluency in the English language both written and verbal

Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.

Must be able to handle stress and pressure and make a sound decision under duress

Must be conformable working in a busy highly populated area

Must have a clean driver abstract

Must demonstrate high attention to detail / observational awareness

Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Prerequisites:

Legally Authorized to work Full-Time in Canada

A Valid Ontario Security Guard License

Must possess a valid Standard First Aid and CPR certification (WSIB-approved). Please note, this is different from Level C or Emergency First Aid certification.

Must have a G class drivers license with a clear drivers abstract.

2 COVID-19 Vaccinations proof

Certification Requirements (All)

Use of Force in Class Training
Management of Aggressive Behaviour (MOAB)