Driver Supervisor

Neighbour Express, founded in 2021, specializes in delivering parcels weighing between 10 and 150 kilograms across Canada. With state‑of‑the‑art sorting centers and transit warehouses in Greater Toronto and Greater Vancouver, the company processes up to 100,000 parcels daily. Neighbour Express also excels in managing returns with over 300 access points nationwide for convenient reverse logistics. Committed to efficiency and reliability, Neighbour Express aims to make deliveries and returns faster, safer, and smarter.

This is a full‑time, on‑site role based in the Greater Toronto Area for a Driver Supervisor. Key responsibilities include overseeing and coordinating daily driver operations, organizing schedules, ensuring compliance with standard operating procedures, and providing support to drivers.

The Driver Supervisor will also handle performance management, resolve operational challenges, and maintain communication with drivers to ensure high‑quality customer service standards.

• Oversee and coordinate daily driver operations
• Organize schedules and dispatch driver teams
• Ensure compliance with standard operating procedures
• Provide support to drivers and resolve operational challenges
• Handle performance management and driver evaluations
• Maintain communication with drivers to uphold customer service standards

• Fluent in Mandarin Chinese; fluency in Cantonese is a plus
• Knowledge of driver team management and logistics operations
• Leadership abilities and team management experience
• Familiarity with safety protocols and transportation regulations (plus)
• Proven problem‑solving skills in a fast‑paced environment
• Bachelor’s diploma or equivalent; experience in the last‑mile logistics industry is a strong advantage

Mid‑Senior level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage

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