ServiceNow Test Analyst

Service Now Test Analyst

Hybrid

Salary up to 45k

A QA Engineer is required to join a growing Service Now implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms.

Your tasks will include:

* Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated.

* Analysing technical/functional specifications and user stories to drive out test scripts & steps.

* Overcoming risks and any issues found during testing.

To be successful in the role you will:

* Have previous experience of software testing, manual or automated, ideally with Service Now - ITSM, CSM.

* Working experience of test and defect management tools, ideally Jira, Zephyr or Dev Ops.

* An understanding of ITIL, and experience of advising best practices, methodologies and test execution.

* Knowledge & experience of designing, developing and executing ATF test cases in Service Now.

* Service Now certification is advantageous as is ISTQB Test Certification