Clerk IV

An Official website of the Commonwealth of Massachusetts

The Department of Developmental Services (DDS) Central Residential Services Office is seeking qualified candidates for the position of Clerk IV. The primary role of the Clerk IVis managing and maintaining the reception areaas well as being responsible for answering the telephone, greeting and assisting visitors, and providing routine information concerning agency services according to established procedures.

The Clerk IV is responsible for filing and maintaining physical and electronic record systems, as well as receiving and distributing incoming and outgoing mail, faxes, packages, and memorandums for the office. The selected candidate will maintain and schedule conference roomsand will schedule interviews and check references for potential new hires. The Clerk IV will provide routine clerical support for Central Residential Services staff including copying, scanning and operating standard office equipment.

The Clerk IV will complete special projects as assigned by the CRS Director or designee.

Regular use of computers and their systems will be required including, but not limited to, the Windows operating system, Microsoft Word, Excel, and Access. The selected candidate will collect, compile, and interpret data and prepare reports that may include confidential personal information. The Clerk IV will be responsible for comprehending moderately complex oral and written instructions, composing professional written correspondence as directed, and communicating professionally with staff and the individuals served.

Please Note:

This position is located at the Central Residential Services office in Worcester, MA.

Days off:
Sunday/Saturday

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center atfor assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:

• I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
• II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
• III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
• IV. A diploma for completion of a…