Temp to Perm Customer Relations Administrator

Temp to Perm Customer Relations Administrator

A growing organisation in the Darley Dale area are seeking a confident and detail-driven Customer Relations Administrator to join their busy and supportive team. This role is ideal for someone with strong administrative experience who thrives in a fast-paced environment, enjoys delivering customer service, and takes pride in maintaining efficient and organised business operations.

You will play a key part in ensuring the smooth running of day-to-day processes, supporting report quality assurance, managing complex schedules, and acting as a professional and approachable point of contact for both customers and internal teams.

• Provide comprehensive administrative support to the wider team and management
• Review and quality-check assessment reports and documentation to ensure accuracy and consistency
• Manage busy staff diaries, coordinating customer appointments and scheduling effectively
• Handle incoming calls and enquiries with confidence and a professional manner
• Liaise with internal colleagues and external clients, managing your own portfolio of customers and ensuring timely updates and follow-ups
• Maintain confidentiality at all times and ensure compliance with data protection standards
• Support team projects, audits and ad-hoc administrative tasks as needed

• Prior experience in an administrative or office-based support role
• Written and verbal communication skills
• Confident, clear and professional telephone manner
• Organisational and time management abilities
• High level of attention to detail, particularly when reviewing reports or written documentation
• Ability to prioritise workload effectively and work both independently and as part of a team
• Proficient in Microsoft Office and comfortable using CRM or scheduling software

• 25 days annual leave (plus public holidays)
• Company pension scheme
• Additional day off for your birthday
• Private healthcare package following successful probation

Hours
:
Monday – Friday 9am – 5pm

Job Type
:
Temp to Perm

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.