Senior Employee Relations Officer

Position:Senior Employee Relations Officer

Location: Mattoon, IL

Job :4887

# of Openings:0

At First Mid, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills,internal equity,and experience.

This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

The Senior Employee Relations Officer will serve as the primary contact for highly complex and sensitive employee relations matters across various business units and drive towards solutions and successful outcomes that align with the Bank’s culture, and values. This position will analyze and trend data metrics to identify areas of opportunity that supports a positive work environment.

• Serve as the primary point of contact for employee relations matters, providing guidance, coaching, and support to managers in handling performance management, employee discipline, and separation processes.
• Responsible for providing guidance to managers for disciplinary coaching matters and reviewing and editing all disciplinary action documentation.
• Create effective and meaningful relationships with managers throughout the organizations, across all business lines, by proactively scheduling one‑on‑one time to understand their challenges and concerns with their team members.
• Coordinate with legal counsel, investigate and draft responses for EEOC, DOL and legal claims for the Chief Human Resources Officer’s final approval.
• Escalate issues and matters to the Chief Human Resources Officer with recommendations as appropriate.
• Lead workplace investigations and resolve a range of employee relations concerns, including workplace conflicts, harassment, discrimination and/or retaliation complaints, and other violations of work rules.
• Manage the employee relations hotline to review and track case progress, conduct investigatory interviews while ensuring compliance with company policy as well as legal requirements, collect and analyze relevant evidence, write investigation summaries, and deliver debriefs with relevant individuals.
• Track and analyze employee turnover data to identify trends, recurring concerns, and opportunities to improve retention.
• Conduct confidential exit interviews, document feedback, and assess common reasons for employee departures.
• Prepare reports summarizing findings and partner with Human Resources and management to recommend actions that improve employee engagement, address workplace concerns, and reduce preventable turnover.
• Proactively identify and address potential employee relations issues and develop preventive measures. Partner with senior management to coach and advise supervisors on employee relations, performance management, conflict resolution, and employee engagement. Provide guidance that strengthens supervisory skills, promotes consistent application of company policies, and supports a positive work environment.
• Lead all governance on employee issues and exits, ensuring proper documentation and adherence to practices.
• Stay updated on labor laws, regulations, and industry trends related to employee relations, making recommendations for policy and program enhancements.
• Collaborate with legal counsel on employment‑related matters, including agency investigations, and employment litigation matters to…