Customer Service Representative

Position: Customer Service Representative - $300 Monthly Bonus
NO WEEKENDS! Ready to move out of retail or inconsistent schedules with opportunities to earn more?

Join Alliance One as a Customer Service Representative in Maumee, OH.

In this first-party collections role
, you’ll manage inbound and outbound calls to help customers resolve past-due consumer and commercial credit card and loan accounts. You’ll discuss account solutions with professionalism, respect, and empathy, manage a daily collections caseload, prioritize follow-ups, and meet goals for quality, productivity, schedule adherence, and account resolution.

Work Schedule

Monday through Friday,
10:00 AM to 7:00 PM. No weekends.

Pay and Benefits

• $17.00 per hour
• Opportunity to earn a $300 monthly performance/attendance bonus
• Medical, dental, and vision insurance
• 401(k) with company match after 90 days
• Paid time off
• HSA and FSA options
• Employee Assistance Program
• Career growth opportunities within Teleperformance

Total Potential Retention Bonus: $1,565.64

What You Bring

• Strong verbal and written communication skills
• The ability to handle sensitive collections conversations with professionalism and empathy
• Strong problem-solving and decision‑making skills
• The ability to multitask in a fast-paced, structured environment
• Strong attention to detail and organizational skills
• The ability to work independently and as part of a team

Work Location

1684 Woodlands Drive, Maumee, OH 43537

Easy commute from Toledo, Perrysburg, Bowling Green, and surrounding areas.

Alliance One is an equal opportunity employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.