Customer Experience Leader
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
JCPenney in the United States seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, drive company training initiatives, and deliver checkout experience strategies. You will direct cashier performance, manage resources for peak times, and partner with leadership on recruitment and training.
The role emphasizes accountability for customer experiences, sales growth, and adherence to company standards through iCAP programs and service excellence.
Join us at JCPenney as our next Customer Experience Leader I in Maumee, OH, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Leader I role in the description above.
We appreciate your interest in this position.
Join JCPenney and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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