Director, Small Business Card Partnerships

We are looking for a Partnership Benefits Lead to drive the strategic vision, deal structuring, and operational execution of partner benefits across Capital One's Small Business Card portfolio. You will build a compelling suite of business-oriented benefits while collaborating across business lines to maximize portfolio growth.

End-to-End Deal Ownership:
Lead the full partnership lifecycle—from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.

Strategic Alignment:
Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.

Go-to-Market & Operations:
Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.

Performance & Optimization:
Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership:
  May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product:
  Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics
• Marketing:
  Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Credit Risk:
  Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership:
  Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity:
  They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience:
  Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills:
  Impeccable written and oral communication credentials, coupled with strategic…