Electronic Billing Analyst

Vorys, Sater, Seymour and Pease LLP is seeking a skilled eBilling Analyst to join our Billing team with the flexibility to work remotely. At Vorys, we prioritize excellence, collaboration, and innovation, providing an environment where professionals can thrive. Join us to advance your career and be part of a firm that values your growth and success.

The Electronic Billing Analyst will be responsible for the implementation and coordination of all e-billing initiatives in accordance with client guidelines to ensure a smooth transition from paper invoicing to electronic invoicing, as well as a smooth start-up for electronic billing for new clients. The Electronic Billing Analyst is the point person for e-billing information, submission, and follow-up, including AR, client, vendor, attorney, secretary and biller contact.

In addition, this position reviews and analyzes new business information and works with members of the Rates, Fees and Engagements Committee, Information Technology and other NBI team members to ensure compliance according to risk intake and security rules; and to provide support/assistance to attorneys and secretaries with respect to questions relating to electronic billing procedures.

• Conduct analysis and implementation of new e-billing/billing processes required by the Firm’s clients.
• Administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting and security. Includes setup of clients in Elite, on vendor sites, and E-billing Hub. Collaborate with other departments as necessary to communicate outside counsel guidelines and e-billing requirements. Analyze, identify, recommend and implement enhancements and reports.
• Review new electronic billing requests along with New Business Intake client/matter arrangement information in the Elite billing system.
• Submit electronic invoices and follow-up with Billing group and other clients or billing attorneys as assigned. Troubleshoot and communicate issues with e-billing. Research and recommend constructive solutions to reduce or eliminate inefficiencies. Ensure successful transmission of invoices.
• Monitor validation and payment approvals, research and problem-solve invoice rejection issues, initiate corrective measures and communicate same to Billing Specialists, Billing Attorneys, etc. Proactively collaborate with AR Specialist regarding outstanding balances. Appeal reductions/rejected invoices.
• Assist in gathering back-up needed to accompany electronic invoices.
• Research and work with Client Financial Services to keep e-billing write-downs (% deducted as e-billing fee) cleared out of the system.
• Proactively report and submit new timekeepers for approval as to not delay submissions.
• Annually update billing rates with electronic billing clients.
• Perform billing responsibilities on an as-needed basis and based on available time.

• Strong knowledge of e-billing and accounts receivable processes
• Strong working knowledge of database products, MS Word, MS Excel, Outlook, LEDES files, EBH and e-billing platforms/websites
• Experience with Elite Enterprise is strongly preferred
• Self‑motivated, proactive and driven to contribute to the success of the team
• Ability to develop and maintain positive, professional relationships with all levels of law firm personnel, clients and vendors

• Thorough knowledge of Elite Enterprise financial database
• Excellent mathematical aptitude
• Understanding of UTBMS task and activity codes
• Thorough knowledge of multiple electronic billing vendors, websites and formats
• Advanced Excel proficiency (pivot tables, v-lookups, etc.)
• Microsoft Word – Advanced
• Strong communication…