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Scaled Customer Success Leader

Job in Medford, Jackson County, Oregon, 97501, USA
Listing for: Instrumentl
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR

Job Description & How to Apply Below

Instrumentl in the United States is seeking a Manager, Scaled Customer Success to lead a high-volume, data-driven scaled CS motion. You will own end-to-end operations, manage a team of roughly six Scaled Customer Success Managers, and build processes that enable value delivery at scale.

You will collaborate with the book-of-business motion, drive performance through clear metrics, and guide strategic customer interactions while maintaining a strong customer-centric approach.

The Scaled Customer Success Leader position in the Management & Operations, Sales field is open for applications.

Our team is growing, and we are hiring a Scaled Customer Success Leader in OR, United States.

This role is for the Scaled Customer Success Leader role at Instrumentl.

We are seeking a motivated Scaled Customer Success Leader to join Instrumentl in OR, United States.

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