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Customer Support Lead — AI SaaS

Job in Medford, Jackson County, Oregon, 97501, USA
Listing for: Flossy
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Customer Support Lead — AI SaaS Growth

Flossy is seeking an organized, customer-obsessed Customer Support Specialist to own the support experience as we scale an AI-powered platform. You’ll be the first touchpoint for customers, manage tickets from first reply to resolution, and ensure no request falls through the cracks.

In this role you will triage inquiries, route technical issues to the right teammates, maintain a clean ticketing system, and craft helpful responses and articles to reduce repeat issues while raising customer

The Customer Support Lead — AI SaaS Growth position in the Management & Operations, Sales field is open for applications.

We have an opening for a Customer Support Lead — AI SaaS Growth in OR, United States within Management & Operations, Sales.

This role, Customer Support Lead — AI SaaS Growth at Flossy, could be your next opportunity.

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