Facilities Team Lead

The Facilities Team Lead oversees the day-to-day maintenance and cleaning operations for The Mustard Seed’s Medicine Hat facilities. This role combines hands-on maintenance and janitorial responsibilities with providing direction, task assignment, and training to staff and volunteers. The Team Lead ensures that facilities are safe, clean, and well-maintained, work is completed efficiently, safety standards are upheld, and services reflect The Mustard Seed’s mission to build hope and well-being for vulnerable citizens through Jesus’ love.

Employment Type: 1-year fixed-term
Schedule: Full-time, 8-hour shifts, five days per week
Reporting to: Director of Facilities
City: Medicine Hat, AB
Number of Positions to Fill: 1

• Provide day-to-day direction and guidance to Facilities staff and volunteers, ensuring tasks are clear and completed to standard.
• Work alongside staff and volunteers on cleaning and maintenance tasks when needed, modeling safe and efficient practices.
• Train team members and volunteers in safe practices, proper use of equipment, and organizational procedures.
• Assign tasks and monitor progress to support timely and effective completion of work.
• Direct and support in-house and temporary labour staff, ensuring strict adherence to all safety guidelines and procedures.
• Lead the maintenance crew in repairs, disassembly/assembly of equipment, and support external contractors as needed.
• Ensure effective communication within the team and with other departments.
• Perform and oversee general repairs including plumbing, carpentry, painting, electrical, and HVAC systems.
• Coordinate and perform preventative maintenance schedules, safety inspections, and compliance checks (e.g., fire safety, WHMIS, OH&S).
• Ensure compliance with all applicable government regulations relating to facilities operations and maintenance work.
• Manage and maintain facility equipment, tools, and supplies, ensuring safe and efficient use.
• Record and track all service requests, work orders, and maintenance activities using Property Asset Management Software.
• Oversee the procurement and inventory of cleaning supplies and maintenance parts.
• Assist the Director of Facilities with preparation of the building operating budget and other budgeting requirements.
• Respond promptly to facility-related emergencies, including after-hours incidents.
• Clean and maintain designated areas, including but not limited to offices, restrooms, and common spaces, by performing routine tasks such as sweeping, mopping, dusting, and vacuuming, following established cleaning procedures.
• Oversee waste disposal and recycling, snow removal, and lawn/garden maintenance.
• Respond to urgent cleaning needs (e.g., spills, accidents) to maintain safety and dignity for all clients and staff.
• Operate and maintain cleaning equipment.
• Act as the primary contact for facility-related concerns, escalating issues to the Director of Facilities as required.
• Work collaboratively with staff, clients, and volunteers to maintain a safe and welcoming environment.
• Coordinate with external contractors and vendors for specialized repairs and services.
• Maintain professionalism, punctuality, and attendance.
• Participate in staff meetings and required training.
• Ensure compliance with all organizational health and safety policies.
• Perform all other duties as required at various sites.

• High School diploma or equivalent; trades training or courses in building maintenance preferred.
• Minimum 2 years of experience in facility maintenance, including supervisory or lead-hand experience.
• Working knowledge of carpentry, electrical, plumbing, HVAC, boiler systems, and general building operations.
• Familiarity with control systems (e.g., security, fire alarm, life safety, energy management) and ability to troubleshoot operational issues.
• Strong organizational, problem-solving, and communication skills.
• Knowledge of WHMIS and OH&S standards.
• Class 5 Driver’s License and reliable transportation.
• Ability to lift and move up to 50 pounds.
• Demonstrated ability to lead a team and work collaboratively in a fast-paced environment.
• Demonstrates reliability and dependability, treating others and their property with respect and care.
• Organized, proactive, and accountable, with the ability to work both independently and collaboratively as part of a team.
• Willing to take on all tasks, including routine or less visible duties, with a positive and service-minded attitude.

• Work is performed indoors and outdoors in varying weather conditions.
• Moderate to heavy physical effort, including lifting, carrying, climbing, and standing for extended periods.
• Steel-toe, protective footwear is required at all times while on duty, regardless of whether an immediate hazard is present.
• Required to be on-call evenings and weekends.
• This position may be required to work out of other TMS locations based on the needs and direction of The Mustard Seed (TMS).
• This position involves working in a challenging and…