Ambulatory Care Receptionist

Ambulatory Care Receptionist – NHS Borders

Location: Borders General Hospital, Scottish Borders (Ambulatory Care Unit)

Internal vacancy open to current NHS Scotland staff only. The position is a receptionist covering the afternoon shift (1300‑1800) Monday to Friday, with additional cover during annual leave and sickness as needed.

• Welcome and register patients entering the unit.
• Handle day‑to‑day reception duties, including call answering and appointment booking.
• Use the BGH TRAK IT system for patient administration.
• Provide administrative support to the Ambulatory Care and Infusion Service team.

• Good interpersonal and communication skills.
• Basic IT proficiency; training in the BGH TRAK system will be provided.
• Ability to work flexibly, covering varied hours.

• Hours:
  
  1300‑1800 Monday‑Friday; additional cover may be required
  
  REQUISITIONỦ>
• Contract:
  
  part‑time/full‑time with a 37‑hour week, reduced to 36 hours from 1/4/26, with a corresponding hourly rate increase.

Informal enquiries to Lesley Anderson
, Senior Charge Nurse, Emergency Dept/Ambulatory Care and Infusion Service,  email Lesley.

Applications are only accepted from candidates with the right to work in the UK. Contact will confirm any required criminal records checks or PVG scheme participation.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. We welcome applications from all sections of society.