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Senior Customer Support Specialist III; Postal ACS; Onsite

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: ECS
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 20.75 USD Hourly USD 20.75 HOUR

Job Description & How to Apply Below

Position: Senior Customer Support Specialist III (Postal ACS) - Onsite

ECS is seeking a Customer Support Specialist (up to level III) to join our US Postal Service Address Change Service (ACS) support team in Memphis, TN. This role requires onsite training and occasional onsite meetings, with duties including verifying customer information and handling inquiries to determine eligibility for the program.

Salary range is $20.75/hr requires a Public Trust background investigation and either US Citizenship or Permanent Resident status.

We are currently recruiting a Senior Customer Support Specialist III (Postal ACS) - Onsite for our team in Memphis, TN, United States.

Join us at ECS as our next Senior Customer Support Specialist III (Postal ACS) - Onsite in Memphis, TN, United States.

This is an excellent opportunity to take on the Senior Customer Support Specialist III (Postal ACS) - Onsite role at ECS.

Position Requirements

10+ Years work experience
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