Quality Assurance Specialist - Customer Interactions
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC seeks a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from its independent marketplace contractors, identifying trends and working with certification and operations teams to ensure client standards are met.
Responsibilities include assessing agent interactions, monitoring workflows, reviewing customer satisfaction, and providing actionable feedback for calibration sessions and scorecards.
The Quality Assurance Specialist
- Customer Interactions role at Nex Rep LLC is now open for applications in TN, United States.
We would love to welcome a new Quality Assurance Specialist
- Customer Interactions to our group in TN, United States.
For the Quality Assurance Specialist
- Customer Interactions position at Nex Rep LLC, we are reviewing applications now.
Step into the Quality Assurance Specialist
- Customer Interactions role at Nex Rep LLC in TN, United States and grow with us.
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