Quality Coordinator | Manufacturing | Olive Branch, MS

Quality Coordinator Manufacturing | Quality Assurance & Quality Control

Location:

Olive Branch, Mississippi

Job Type: Full-Time | On-Site

Industry: Industrial Manufacturing and Packaging

About The Opportunity

We are seeking a detail-oriented, hands‑on Quality Coordinator to support quality assurance and quality control activities at an established industrial manufacturing facility in Olive Branch, Mississippi.

This position plays an important role in maintaining product quality, supporting production operations, ensuring compliance with established quality standards, and driving continuous improvement throughout the facility.

The successful candidate will work closely with production leadership, operations teams, and regional quality management to identify and resolve quality concerns, coordinate inspections, investigate customer complaints, and maintain accurate quality documentation.

This is an active, shop‑floor position requiring someone who is comfortable working directly with production teams, inspecting products, interpreting specifications, and taking ownership of quality issues.

Key Responsibilities Quality Assurance and Production Support

• Conduct and coordinate quality inspections throughout the manufacturing process to ensure products meet customer specifications and internal standards.
• Monitor incoming raw materials and identify potential quality concerns.
• Coordinate First Article Inspections (FAIs), including documentation, reporting, and customer-specific requirements.
• Review shop drawings, production specifications, and quality requirements to verify compliance.
• Work directly with production teams to identify, investigate, and resolve quality issues.
• Participate in daily production meetings to communicate quality concerns and corrective actions.
• Conduct special inspections and support quality-related projects as needed.

Corrective Actions and Continuous Improvement

• Investigate customer complaints, product nonconformances, and recurring quality issues.
• Coordinate corrective and preventive actions, including root cause analysis and follow‑up.
• Manage customer complaint investigations and supplier corrective action requests.
• Track corrective action effectiveness and ensure timely resolution.
• Support the facility's continuous improvement action plan.
• Collaborate with operations and regional quality leadership to improve processes, reduce defects, and strengthen product consistency.

Quality Systems and ISO Compliance

• Support compliance with ISO 9001 quality management and ISO 14001 environmental management standards.
• Participate in internal and external ISO audits.
• Maintain accurate inspection records, quality documentation, and supporting reports.
• Coordinate the facility's equipment verification and calibration program.
• Assist with maintaining quality procedures, documentation, and audit readiness.
• Support employee training on quality standards, inspection procedures, and proper equipment use.

Reporting and Performance Measurement

• Collect, analyze, and report quality performance indicators, including:
  • Cost of poor quality
  • Customer complaints
  • On‑time delivery
  • Root cause investigations and corrective action closure
• Prepare weekly quality and environmental status reports for regional quality leadership.
• Collect and report environmental performance metrics quarterly.
• Identify quality trends and recommend improvements based on inspection results and performance data.

Required Qualifications

• 1–3+ years of experience in quality assurance, quality control, inspection, or a related manufacturing quality position.
• Experience conducting inspections, documenting results, and identifying product nonconformances.
• Working knowledge of ISO 9001 and ISO 14001 standards.
• Ability to interpret shop drawings, technical specifications,…