IT Help Desk Lead & Service Excellence Driver
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IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Summit Companies is seeking a Help Desk Supervisor to oversee daily operations of the help desk team, ensuring efficient IT support for end-users. You will supervise, train, and mentor technicians, manage workflows, and monitor SLAs to drive timely resolutions and customer satisfaction.
The role requires a Bachelor’s degree in IT/CS or related field, plus ITIL knowledge and strong English communication. Expect office-based work with occasional travel per policy.
We are currently recruiting a IT Help Desk Lead & Service Excellence Driver for our team in Mendota Heights, MN, United States.
This is a genuine position to take on the IT Help Desk Lead & Service Excellence Driver role at Summit Companies.
As a IT Help Desk Lead & Service Excellence Driver, you will play an important part at Summit Companies in Mendota Heights, MN, United States.
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