Promotional Customer Service Representative – Entry Level

We’re hiring

Promotional Customer Service Representatives to support live events, grassroots outreach, and face-to-face marketing initiatives for cause-driven campaigns. Whether you're looking to kickstart your career or pivot into something more meaningful, this is your opportunity to grow with a purpose-driven team.

As aPromotional Customer Service Representative, you’ll be on the front lines ofpublic-facing events, engaging with community members to share campaign messages, distribute materials, and create positive brand experiences.

Key responsibilities include:

• Represent nonprofit and ethical brand campaigns atlive events and promotional activations
• Answer questions and share information about campaigns, services, and community initiatives
• Assist withevent setup, logistics, registration, and promotional material distribution
• Collaborate with marketing and outreach teamsto ensure smooth event execution
• Gather customer feedback, track interactions, and offer improvement suggestions
• Troubleshoot on-site challenges with professionalism and a solution-oriented mindset
• Deliver friendly, enthusiastic, and professional customer service at every interaction

We’re seeking candidates who bring energy, empathy, and strong communication skills—experience is helpful, but not required.

You’re a great fit if you:

• Communicate clearly and confidently inboth verbal and written formats
• Have acustomer-first mindset and a warm, engaging personality
• Stay organized and handle multiple tasks in dynamic settings
  
  Are reliable, proactive, and eager to learn new skills
• Thrive in both independent and team-based environments
• Are available for weekend and some evening shiftsas needed
• Are
  18+and legally authorized to work in the U.S.

Preferred (but not required):

• Previous experience in customer service, retail, hospitality, or event support

• Immediate startwithpaid training provided
• Competitive base pay+weekly performance bonuses
• Rapid career growth into leadership, coordination, or account management roles
• Flexible scheduling to support work-life balance
• Work onmission-driven campaigns that create a real impact
• Join acollaborative, supportive teamthat values your success
• Gain hands‑on experience in customer service, promotions, marketing, andevent management

• Entry-level job seekers looking for experience in events, outreach, or marketing
• Individuals from retail, hospitality, food service, or similar backgrounds seeking a meaningful career pivot
• Recent graduates or career changers interested in public engagement and nonprofit campaigns
• People passionate about community impact, communication, and personal growth