Process Operator

Join our team as a Process Operator and play a key role in producing high-quality confectionery products.

In our factory in Merthyr Tydfil, we produce and pack up to 50 tons of wafer, marshmallow bars, toffees and eclairs per day on a large variety of production and packaging lines and machines. This hands‑on, dynamic role involves operating and monitoring multiple production lines, ensuring products meet strict quality and safety standards, and supporting colleagues across departments. You’ll gain experience with chocolate tempering, line start‑ups, troubleshooting, and process optimization, while contributing to a fast‑paced, quality‑focused environment.

With full training and opportunities to develop your skills, this is an ideal role for someone who takes pride in craftsmanship, teamwork, and doing things right.

• Enrober – tempering chocolate, preparing lines, completing paperwork, CCP checks, replacing wire bands/belts.
• Mallow – preparing lines, completing paperwork, CCP checks, resolving issues.
• CD5 Toffee – preparing lines, completing paperwork, CCP checks, resolving issues.
• Moulding – tempering chocolate, preparing lines, completing paperwork, CCP checks, resolving issues.

• Complete start‑up checks and prepare production lines across Enrober, Mallow, CD5 Toffee, and Moulding.
• Verify all pre‑production checks and ensure paperwork and CCP checks are completed correctly.
• Monitor line performance, including speed, waste, and staffing, and report issues promptly.
• Ensure the daily production plan is achieved and communicate any problems to relevant departments.
• Support and train new staff and work flexibly across all departments.
• Record production data and make adjustments to maintain quality and safety standards.
• Assist with planned maintenance and help review or produce SOPs when required.
• Diagnose and report production or engineering issues.
• Attend meetings when required and support continuous improvement activities.
• Maintain a clean, safe working environment and follow “clean‑as‑you‑go” principles.
• Uphold company values: entrepreneurial, no‑nonsense, reliable, enthusiastic, craftsmanship.

• Communication skills.
• Numeracy and literacy skill.
• Demonstrates a team orientated approach.
• Previous experience working in food manufacturing industry.
• Experience of working in a fast‑paced, quality focused environment.

• Free On‑Site Parking.
• Cycle to Work Scheme.
• Canteen.
• Pension Scheme.
• Bereavement policy.

• Entry level

• Full‑time

• Management and Manufacturing

• Food and Beverage Manufacturing