Senior Solar Service Technician

Senior Solar Service Technician

AZ Solar Rescue LLC | Mesa, Arizona

Full-Time | W-2 Employee | Weekly Pay

Compensation: $75,000–$100,000 annually, depending on experience and qualifications (subject to final approval).

About AZ Solar Rescue

AZ Solar Rescue specializes in solar system troubleshooting, repairs, maintenance, inverter and battery replacements, warranty support, and system restoration throughout Arizona.

We are seeking an experienced, dependable Solar Service Technician who can independently diagnose and repair residential solar and energy storage systems with minimal supervision.

This is not an entry-level position. Candidates must have extensive hands‑on experience with multiple solar manufacturers, strong electrical troubleshooting skills, and the ability to manage service appointments professionally from start to finish.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential solar PV systems and battery storage equipment.

• Troubleshoot inverter faults, communication failures, production issues, electrical problems, and system monitoring errors.

• Perform inverter and battery replacements, commissioning, re-commissioning, and warranty-related service.

• Work directly with manufacturer technical support teams to troubleshoot equipment, open support cases, and coordinate RMAs.

• Perform electrical testing using appropriate diagnostic equipment and follow applicable electrical codes and safety procedures.

• Troubleshoot monitoring platforms, connectivity issues, and manufacturer communication systems.

• Document all service visits with clear diagnostic findings, photographs, completed work, outstanding issues, and recommendations.

• Communicate professionally with homeowners, office staff, and manufacturer representatives.

• Identify potential repairs, upgrades, and additional service opportunities when appropriate.

• Manage assigned service appointments, maintain accurate schedules, and provide timely job updates through Microsoft Teams and company systems.

• Maintain an organized company service vehicle, tools, materials, and equipment.

• Travel throughout the Phoenix metropolitan area and occasionally to other Arizona locations.

Required Qualifications

• 5–10 years of hands‑on solar industry experience
  , preferably with substantial service and troubleshooting experience.

• Strong knowledge of residential solar PV systems, battery storage, electrical components, and monitoring platforms.

• Demonstrated experience independently diagnosing and repairing multiple solar inverter and battery systems.

• Current manufacturer certifications or documented technical training relevant to the equipment serviced.

• Strong electrical troubleshooting skills, including safe use of multimeters and other diagnostic tools.

• Ability to perform inverter replacements, system commissioning, and warranty-related repairs.

• Valid driver's license and a clean driving record meeting company insurance requirements.

• Ability to safely lift and carry 40–50 lbs and perform physically demanding fieldwork, with or without reasonable accommodation.

• Comfortable working on rooftops, climbing ladders, and working outdoors in Arizona weather while following safety requirements.

• Proficiency with Microsoft Outlook, Teams, Excel, and other Microsoft 365 applications.

• Ability to use smartphones, service applications, manufacturer portals, and digital reporting systems.

• Strong time management, problem-solving, communication, and customer service skills.

• Ability to work independently with minimal training or supervision.

• Professional references required.

Manufacturer Experience & Certifications

Applicants should have broad experience troubleshooting, servicing, and commissioning equipment from manufacturers including:

• Solar Edge

• Enphase

• SMA / Sunny Boy

• Fronius

• Generac / PWRcell

• Tesla / Powerwall

• Sol-Ark

• Sun Power / Sun Strong

• Schneider Electric / Xantrex

• Tigo

• FranklinWH

Relevant manufacturer certifications are strongly preferred, particularly Solar Edge, Enphase, Tesla, Generac, and battery storage systems.

Candidates must be comfortable navigating manufacturer portals, communicating with technical support, and maintaining required certifications.

Preferred Qualifications

• Bilingual English/Spanish.

• Prior solar service or electrical field technician experience.

• Experience with battery storage systems and advanced inverter troubleshooting.

• NABCEP certification or relevant electrical qualifications.

• Experience with warranty claims, RMAs, and manufacturer technical support.

• Customer-facing sales or service…