TRIO​/SSS Academic Success Coach

In accordance with BMCC Personnel Policy 300.202, BMCC will give first preference to qualified internal candidates who apply for this position.

The TRIO/SSS Academic Success Coach must show a sincere interest in students as people and be free of biases toward individuals from targeted population and diverse backgrounds. The TRIO/SSS Academic Success Coach will provide general counseling services to those students identified as part of the SSS project and will regularly work with admissions, financial aid, registrar, and other BMCC staff and/or faculty to provide identified students with the full range of institutional services.

Services include academic advising and transfer advising, tutoring services, career development, financial and economic literacy, FAFSA completion, mentoring, personal development, goal setting, needs assessment, and soft skills building. The TRIO/SSS Academic Success Coach will report directly to the TRIO/SSS Director.

TRIO Student Support Services (SSS) is a federally funded grant program serving 170 first generation, limited-income, and students with a physical or learning disability. SSS promotes the academic success, personal development, persistence and retention of college students who are traditionally underrepresented in postsecondary education.

• Assist the TRIO/SSS director with the identification and recruitment of targeted students.
• Help students identify, clarify, choose and implement realistic educational, career, transfer and personal goals.
• Conduct intake meetings to ensure student is eligible and has a need for the program.
• Help plan and implement diagnostic testing and assessment techniques that foster student self-understanding and decision making.
• Provide individualized academic coaching to targeted students to improve retention and completion rates.
• Conduct graduation audits with students on an on-going basis, and complete final graduation audits for all SSS students upon program completion.
• Maintain SSS student record files as required, including a record of all student contacts, via permanent file and Student Access database.
• Assist targeted students with the financial aid application process.
• Provide academic advisement/registration to targeted students each semester as needed.
• Assist students in understanding the entire college transfer process, including organizing trips to local four-year universities, provide individualized assistance to students with the application process to four-year institutions, as well as the process for obtaining financial aid/scholarships at the four-year college or university.
• Plan and conduct a variety of SSS activities, such as workshops, SSS Fall Kick-Off and Spring Retreat, SSS Symposium and Awards Banquet, cultural enrichment activities, educational counseling to improve financial and academic literacy of SSS students.
• Maintain social media presence as well as updating Moodle shell and responding to Student Access communications and alerts.
• Assist the TRIO/SSS Director with formative and summative evaluations and reporting.
• Other duties may be assigned within the scope and complexity of the position description.

• Must possess a thorough understanding of human behavior; demonstrate a supportive, encouraging approach to students; demonstrate a strong commitment to student success, and demonstrate strong commitment to the SSS project and to the needs of disadvantaged students.
• Must be able to work independently as well as cultivate a cooperative attitude toward colleagues and members of the college community. Attention to details and deadlines with excellent follow-up skills are needed to be successful in this position.
• Computer…