Retail Branch Supervisor
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Management
Banking & Finance, Business Administration -
Finance & Banking
Banking & Finance, Business Administration
Job Description & How to Apply Below
Are you a dynamic, experienced leader ready to take the reins and make an impact? LOC Credit Union, an award-winning institution, is seeking a motivated and results-driven Retail Branch Supervisor to assist leading our team at the Hartland Branch
.
Joining LOC Credit Union means becoming part of a winning team that genuinely values its employees. The ideal candidate will serve an important role in helping their team through our "Let's Win. Together." motto!
Additionally, we offer a competitive package and an engaged culture where you can grow:
Compensation & Benefits:Enjoy a strong starting salary backed by an excellent benefits package including health, dental, vision, life insurance and more.
Work/Life Balance:15 paid holidays off, which includes your birthday (yes, really!), and generous paid time off (PTO).
Invest in Your Future:Contribute to your 401K and benefit from the up to 5% match the Credit Union provides.
Grow Your Career:Take advantage of tuition reimbursement and career path programs that will help you reach your professional goals.
Culture:Join our team who describes our culture as transparent, evolving, friendly, collaborative and welcoming.
Key Responsibilities including but not limited to:- Oversees vault and ATM operations, cash handling and ordering, daily balancing and ensuring all activities align with regulatory, audit and internal control requirements while supporting branch management.
- In collaboration with the Branch Manager, manage daily operations including, but not limited to, assisting the staff with operational matters and concerns; opening and closing for business; monitoring the safety and security of the branch; providing check approvals and overrides; authorizing exceptions to policy and procedures when necessary
- Serve members directly by assisting with account opening, loan processing, online & bill pay support and perform teller transactions as needed
- Assist the Operations Management Team with training the branch team on new and updated processes and procedures to ensure consistency amongst the team
- Assist with interviewing, hiring decisions, onboarding, and training of new branch employees as needed, recommend completion, extension, or separation at conclusion of probationary period
- Assists with staff scheduling and leading of team huddles alongside the Branch Manager to drive communication and team alignment
We're looking for a proven leader with the following qualifications:
- Experience: Minimum combined 3 years as a Financial Success Specialist (Personal Banker) and as a teller in a financial institution. Leadership experience of 1 year or more is preferred.
- Financial expertise: Proven success in sales, service delivery, and operations within a financial institution.
- Education: A GED or high school diploma is required.
- Core skills: Exceptional leadership, coaching, communication, problem-solving, and commitment to high service standards.
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