Customer Service Advisor

Office Based
Great training and team environment
Assignment is 3 months or longer - please only apply if you can commit 3 + months
Working hours (phone number removed) pm Mon to Friday
Full criminal and credit check is done before starting the role
No parking as city centre
Our prestigious client is a pensions consultancy. Due to heavy workload the client now needs temporary staff to support the team.

Your role will focus on providing support to pension members. You will be responding to client emails regarding their pensions. You will respond via email to help the customer access their pension information online.

Your role :

Deliver excellent front line customer service to clients via email
Checking the client's confidential information
Assist clients to get on line to their pension accounts
Updating the database
General administration duties

The person:

Previous customer service experience in an office environment
Able to produce professional email responses
Desire to deliver excellent customer service
Strong IT skills
Patience to talk customers through technical information
Quick to learn

A full credit check and criminal records check needs to be cleared before you can take on this assignment with our client