Weekend Receptionist – Baby 4D

Hey Baby 4D Middlesbrough is a private ultrasound clinic in Normanby. As a small, family-run business, we are seeking someone with a warm and friendly personality who will fit seamlessly into the Hey Baby family.

We are looking for an experienced Receptionist to join our busy team on a part-time basis on weekends.

• Booking appointments for customers via phone and in person.
• Welcoming customers and assisting with queries.
• Promoting sales of extras, offering heartbeat bears, cannons, keyrings etc
• Processing payments promptly (cash and card).
• Acting as a Chaperone during scans (training provided).
• Cleaning the clinic and equipment, including surfaces, furniture, and regularly checking the bathroom, topping up loo roll.
• Maintaining accurate records and completing necessary paperwork.
• Noting and effectively relaying customer feedback to management.
• Managing customer messages through the online chat system.
• Opening and locking the clinic when required.
• Turn off heating, signage lights promptly
• Keeping the clinic tidy and well‑organised – General housekeeping like vacuuming, emptying bins, clearing spills, trips
• Conducting stock checks and promptly placing orders or notifying management to ensure clinic is well stocked.
• Completing job‑specific training provided by management.
• Assisting with social media management, creating reels, taking photos, encouraging customers to tag, share like our page
• Liaising with the NHS to ensure smooth referral processes.
• Exceeding KPIs and contributing to the clinic's growth.

• You will work closely with a sonographer and must demonstrate reliability, accountability, and the ability to work independently.
• Excellent communication skills are essential.

• Experience in reception or administrative roles is essential, with a proven ability to deliver exceptional customer service.
• Experience in a clinical environment is preferred.
• Proficiency in IT systems, with strong verbal and written communication skills.
• A satisfactory Enhanced DBS (adult workforce) check will be required before employment begins and must be maintained throughout your employment.

• Type
  :
  Part-time
• Term
  : 1 Year Fixed‑Term
• Days / hours of the week
  :
  Saturday: 9.30am to 6pm , Sunday: 9.30am to 4pm
• Salary
  : £12.21/hour
• Required Experience
  :
  Customer Care, Reception, Administration
• Language Requirement
  :
  English
• Location
  :
  Hey Baby 4D Middlesbrough, 17 High St, Normanby, Middlesbrough TS6 0NQ
• Start Date
  :
  As soon as possible

Become part of a team that creates unforgettable moments for families during a precious time in their lives.

Applicants must be at least 18 years of age to apply.