Receptionist, Administrative​/Clerical

Job Introduction

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career.

And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Mon–Sun, 0800–1830 on a rostered basis.

Your focus as a receptionist will be to offer professional, high‑quality customer service as the first point of contact within the home as well as providing a range of administrative services.

• Answer the telephone and respond to enquiries at reception, redirect calls to relevant staff and record messages accordingly.
• Complete reception‑related administration, maintain databases, and provide administrative assistance as required by the General Manager.
• Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards are maintained.

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem‑solving and client complaints.

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of “creating meaningful lives together,” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.

Join us and see why Avery is the preferred choice for residents and team members alike.

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

• Receptionist JD .docx

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

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Entry level

Full‑time

Administrative

Hospitals and Health Care