Office Assistant; Office​/On-site

Position: Office Assistant (Office/On-site)
Introduction

Are you a clerical professional with two (2) years of general clerical experience? If so, we invite you to take this opportunity to join our team!

The State of Connecticut, Department of Children and Families (DCF) – is accepting applications for one (1) part-time Office Assistant position in Middletown, CT.

Join the dedicated team at the Connecticut Department of Children and Families as an Office Assistant and play an important role in supporting Child Protection Social Workers and the families they serve. This position offers the opportunity to contribute to the daily operations of a fast‑paced office environment by providing essential clerical, administrative, and receptionist support while serving as a welcoming and professional point of contact for the public.

The Office Assistant performs a wide range of general clerical and administrative functions, including typing and data entry, maintaining filing and indexing systems, preparing correspondence and reports, processing documents and financial records, managing calendars and office procedures, and responding to inquiries from staff, partner agencies, and the public. This role also requires strong organizational skills, attention to detail, sound judgment, and the ability to work effectively with a variety of electronic systems and office equipment.

The ideal candidate will demonstrate professionalism, excellent communication and interpersonal skills, and the ability to manage multiple priorities while supporting the mission of protecting and strengthening children and families throughout Connecticut.

Position Highlights

• Part‑time | 34 hours per week
• Monday – Thursday | 9:00 am – 4:30 pm;
  Friday | 9:00 am – 3:30 pm

What we can offer you

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work‑life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  for more information.

We believe that

• Children and adolescents with serious emotional disorders can lead productive and satisfying lives.
• Children, youth and their families have the right and responsibility to participate in their treatment.
• No child will be refused treatment based on their ability to pay for services.
• Our services work best when integrated with community care.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

EXAMPLES OF DUTIES

TYPING

• Types a variety of materials in relation to other duties or as assigned;
• Enters and retrieves data on computers, tablets, and other electronic equipment.

FILING

• Sets up and maintains office procedures, filing and indexing systems and forms for own use.

CORRESPONDENCE

• Composes routine correspondence.

REPORT WRITING

• Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).

INTERPERSONAL

• Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
• Responds to inquiries from other work units or departments/agencies;
• Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
• May lead lower level employees in carrying out assigned clerical functions.

PROCESSING

• Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
• Processes a variety of…