Credit Recovery Specialist
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Finance & Banking
Accounts Receivable/ Collections, Loan Servicing, Financial Compliance, Credit Analyst
Job Description & How to Apply Below
Location: Midland, TX
Compensation: $20–$27/hour DOE
Employment Type: Full-Time | Contract-to-Hire
Schedule: On-Site
A well-established financial institution in Midland, TX is seeking a Credit Recovery / Collections Assistant to support delinquent account management, member communication, credit reporting, and dispute resolution.
The ideal candidate has experience in collections, banking, consumer lending, or financial services and is comfortable handling sensitive financial matters with professionalism, accuracy, and discretion.
Key ResponsibilitiesMonitor delinquent consumer loans and past-due accounts.
Communicate with account holders regarding outstanding balances and payment arrangements.
Negotiate payment solutions and follow up on missed payments.
Maintain accurate documentation of collection activity, account updates, and communications.
Assist with consumer credit reporting, disputes, and account research.
Utilize e-OSCAR for credit reporting disputes and related processes.
Review account histories, loan documents, and transaction activity to resolve discrepancies.
Escalate complex accounts and disputes to appropriate leadership.
Maintain confidentiality and follow applicable financial regulations and internal procedures.
Provide administrative support to the collections and credit recovery team.
High school diploma or equivalent required.
Previous experience in collections, banking, consumer lending, or financial services preferred.
e-OSCAR experience strongly preferred.
Experience with credit reporting and consumer disputes preferred.
Strong communication, negotiation, and customer service skills.
Ability to manage multiple accounts, deadlines, and follow-up responsibilities.
Strong attention to detail and accurate documentation.
Proficiency with computers and financial software.
Knowledge of collection practices and applicable regulations preferred.
Bilingual English/Spanish is a plus.
Full-time, on-site position in Midland, TX.
$20–$27/hour, depending on experience.
Contract-to-hire opportunity.
Preemployment background check and drug screening required.
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