Business Analyst

Job description

The position will be responsible for changes to transactional systems, workflow, and OMNI channel components to support the Short-Term Administration optimally.

• Facilitate workshops to gather and analyse requirements for transactional systems, workflow, and OMNI channel enhancements and new implementations
• Document requirements in Business Requirement Specifications (BRS) and user stories, and obtain stakeholder approval
• Collaborate closely with the development team to ensure a clear understanding of business requirements
• Manage and facilitate sprint planning for development tasks
• Act as the communication liaison between the transactional system vendor and business stakeholders
• Coordinate testing, sign-off, and deployment of changes throughout the software development lifecycle

• Degree or diploma in Information Technology
• Minimum 2 - 3 years work experience in similar role
• Experienced in concepts like software development life cycles, sprint planning, agile methodologies etc.
• Experience in financial services (Short-term insurance)
• Good understanding of server infrastructure

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.