IT Infrastructure Manager | Waterfall

Our client is seeking an IT Infrastructure Manager responsible for the strategic planning, implementation, and operational management of a hybrid IT infrastructure. The role ensures the high availability, performance, scalability, security, and continuity of the infrastructure supporting all divisions of our client’s business. Our client is driven to achieve a diverse workplace with employment equity as a key goal, giving preference to applicants from designated groups and encouraging people with disabilities to apply.

• Strategy & Planning:
  Develop and maintain the infrastructure roadmap aligned with business goals, lead infrastructure projects, and evaluate new technologies.
• Hybrid Environment Management:
  Oversee Windows and Linux servers, Microsoft Azure, and on-premises data centres, ensuring seamless integration.
• Virtualization & Storage:
  Manage virtualization platforms, storage systems, and backup solutions.
• Network Oversight:
  Manage core network infrastructure, including HP/Aruba switches, firewalls, and WAN/LAN connectivity, while collaborating on security controls.
• Documentation:
  Maintain comprehensive, audit-ready landscape documentation aligned with CMDB standards and change management processes.
• Hardware Lifecycle:
  Oversee procurement, deployment, maintenance, and asset tracking for desktop computers and peripherals.
• Security & Compliance:
  Ensure compliance with regulatory requirements (POPIA, GDPR, FSCA) and our client’s security policies, supporting vulnerability remediation.
• Operations & Incident Management:
  Oversee monitoring, performance tuning, and hardware replacements, while managing incidents and service requests via JIRA Service Management.
• IT Continuity:
  Develop and maintain the IT Continuity Plan, identify critical components for failover, and conduct regular recovery drills.
• Cloud Integration & IaC:
  Design CI/CD pipelines, integrate cloud-native monitoring, and utilize Infrastructure as Code (Terraform, ARM templates, Bicep) for hybrid deployments.
• Connectivity & Communications:
  Oversee internet services, AV systems for hybrid meetings, and administer VoIP telephony platforms.
• Financial & Team Leadership:
  Compile departmental budgets, approve vendor invoices, mentor infrastructure engineers, and manage service provider SLAs.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent diploma/experience).
• 8+ years of IT infrastructure experience, including at least 5 years in a leadership role.
• Certifications:
  
  Microsoft Certified:
  Azure Solutions Architect or Administrator, Aruba Certified Switching Professional, Red Hat or Linux equivalent.
• Strong knowledge of HP servers, SAN storage, Windows/Linux OS, and SQL Server.
• Experience with hybrid cloud environments, Azure services, and executing disaster recovery plans.
• Familiarity with Dev Ops practices (CI/CD pipelines, Docker, Kubernetes) and technical documentation.
• Understanding of scripting and programming languages, such as Power Shell, Python, Perl, Bash, Java, and PHP.
• Experience in Microsoft 365, SharePoint Online, HP Synergy, Fibre Channel storage, Hyper-V, Failover Clusters, and IP Telephony.
• In-depth understanding of TCP/IP, LAN/WAN/VPN technologies, and internetworking.