Store Manager; Head Coach NIKE Milano Scalo

Store Manager (Head Coach) NIKE Milano Scalo
Become a Part of the NIKE Inc. Team

NIKE Inc. doesn’t just equip the world’s greatest athletes – it explores potential, breaks down boundaries and pushes the limits of what’s possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people – leaders and visionaries.

At NIKE Inc. everyone contributes their skills and passion to a constantly changing, challenging game. To work in stores is to be the face of NIKE Inc. With a constant focus on product knowledge and customer service, NIKE’s store teams deliver valuable customer experiences every day.

From London to Istanbul each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition while offering the opportunity to grow alongside the industry’s best athletes and teammates.

Do you know what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called Head Coach; an Assistant Store Manager is called Assistant Head Coach; a department manager is called Coach; a team leader is called Lead; and a Sales Associate is called Athlete.

Join the NIKE Inc. team!

As a Head Coach you are

Creating a welcoming environment in the store to provide a unique shopping experience to our consumers

Building, leading and developing a diverse team and ensuring an excellent work atmosphere

Managing store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction

Supporting and implementing NIKE’s strategy in your store (e.g., sustainability, membership, digital services)

Providing insights for an optimized positioning of the store in the local region

Ensuring that the store complies with all NIKE standards and guidelines

Cooperating with your business partners across stores and HQ

What you get

Attractive salary that evolves with the market and experience

Opportunity to receive monthly bonus payments

Attractive online and in‑store employee discounts

Attractive benefits package: pension & share scheme

Exciting development and career opportunities

Regular training on leadership, sales and products

A dynamic and motivating environment that values Diversity, Equity & Inclusion

Staff dress to represent NIKE and foster our team spirit

Access to sports activities

Opportunities to participate in unique NIKE moments

What you bring

A passion for NIKE and/or love of sport

Some experience in retail and/or leadership positions

Very good command of English (written and spoken)

Experience and competency in serving exceptional consumer service

Ability to coach and develop a strong team

Strong focus on communication

Flexibility to work in shifts and on weekends

Qualifications

A bachelor’s degree and 6 years of retail experience, or 7 years of retail experience in lieu of a degree

A minimum of 4 years of management experience

Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management

Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer

Proficient in Microsoft Office products and retail business systems

Ability to communicate in English

Ability to build, lead and manage high‑performing teams

Ability to utilize tools to support conflict resolution and employee coaching and counseling

Ability to work weekends, evenings and holidays as needed

NIKE Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture and an electric atmosphere for professional development. No matter the location or the role, every Nike employee shares one galvanizing mission:
To bring inspiration and innovation to every athlete in the world.

NIKE Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

Employment Type:

Full‑Time
Vacancy: 1

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