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Global Director, Customer Response Engineering

Job in Mililani Mauka, Mililani Town, Honolulu County, Hawaii, USA
Listing for: Trellix
Full Time position Listed on 2026-11-08
Job specializations:
  • Engineering
  • Management
    Project & Program Management
Salary/Wage Range or Industry Benchmark: 225000 - 275000 USD Yearly USD 225000.00 275000.00 YEAR

Job Description & How to Apply Below

Location: Mililani Mauka

Trellix is seeking a Director for Customer Response Engineering (CRE) to lead the global team and own engineering response for strategic customers across endpoint, data security, email, and network products. You will drive incident management, postmortems, and cross‑functional collaboration with engineering and product teams.

Based in the United States, remote or hybrid, you will mentor senior engineers, define the technical bar, and ensure rapid, blameless resolution of critical incidents while

Consider building your career as a Global Director, Customer Response Engineering at Trellix.

The Global Director, Customer Response Engineering role at Trellix is now open for applications in Honolulu, HI, United States.

Join us at Trellix as our next Global Director, Customer Response Engineering in Honolulu, HI, United States.

We are currently recruiting a Global Director, Customer Response Engineering for our team in Honolulu, HI, United States.

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