Patient Administrator; Bank

Patient Administrator (Bank)

The Saxon Clinic, part of Circle Health Group, offers a bank role in its Administration department. The position is based in Milton Keynes and offers a salary of £12.53 per hour.

Overview

The role is a bank position working “as and when required”. The employee will supplement staffing levels during busy periods and provide cover for existing staff during annual leave or absence.

Duties of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best‑practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any bookings received via email.
• Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths and English GCSE at grades A to C or equivalent functional skills Level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

The company’s culture is based on purpose, principles and values.

To find out more about the Circle Health Group philosophy, visit the company website.