Admissions Coordinator

Milton Keynes University Hospital NHS Foundation Trust

Admissions Coordinator

The closing date is 18 November 2026

To deliver a professional, comprehensive, and efficient level of administration and coordination for ENT elective admissions, consistently ensuring a patient-focused service which promotes good customer service and effective working relationships.

The post holder will oversee the accurate and timely inputting and maintaining of data-on-data systems, together with the associated correspondence, ensuring standard operating procedures are applied.

This role can't be sponsored

Interview date 20.11.2026

Main duties of the job

"NHS Survey, 2025''. They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%

To deliver a professional, comprehensive, and efficient level of administration and coordination for elective admissions, consistently ensuring a patient-focused service which promotes good customer service and effective working relationships.

The post holder will oversee the accurate and timely inputting and maintaining of data-on-data systems, together with the associated correspondence, ensuring standard operating procedures are applied.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH
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For further information about Milton Keynes please visit
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Job responsibilities

Proactive coordination of elective admissions in accordance with national and locally defined policies and standards, inclusive of ensuring pre-operative assessment and associated appointments have been undertaken, arrangement of specialist equipment or beds have been arranged and clinicians have reviewed and agreed to the case mix on their list.

Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty, to support the provision of elective admissions for their areas. Escalating capacity or other issues as appropriate.

Monitoring of patient pathways, inclusive of updating relevant MKUH systems such as the Patient Tracking List (PTL) and taking proactive measures to support deliver within national and locally agreed policies and standards.

Attendance at meetings as required and liaising with other relevant department to manage patient pathways.

Communicating complex information to patients regarding their admissions, ensuring they have understood the information and instructions provided.

Discussing complex and contentious issues in relation to theatre list planning and capacity with clinicians and operational managements teams.

Please refer to the job description for further details.

Person Specification Qualifications and knowledge

• Good general education including English at GCSE (Grade C or above) or equivalent.
• Good standard of spoken English
• Strong IT skills in relation to Microsoft packages including word/excel and Microsoft to NVQ level 3 or RSA III or equivalent experience.
• Understanding of confidentiality in the workplace
• Knowledge of Waiting list procedures.
• Knowledge of medical terminology
• Knowledge of NHS Administration systems.
• Working knowledge of the local Patient Access Policy.
• Understanding of NHS plan and…