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Customer Service Centre Manager: Lead a 30-Strong Team

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Coca-cola European Partners
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A major beverage company in Milton Keynes seeks an experienced Customer Service Manager to lead their Contact Centre. The successful candidate will manage approximately 30 staff, focusing on providing outstanding customer service. Responsibilities include overseeing operations, improving customer journeys, and stakeholder management. Applicants should possess strong analytical skills and experience in a customer service environment, preferably within FMCG. This position offers an exciting opportunity to enhance service quality and team performance.
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