Technical Business Consultant

Contract: Permanent
Hybrid:
Typically, 1-2 days per week on-site to maintain client relationships

Location:

North Milton Keynes
Grade/Salary:
Grade E1-E2 (£48,872 to £59,733)

Working with technical colleagues, project managers and client stakeholders to define, capture and articulate changes to software solutions and business analysis support to the introduction of new software solutions.

• Analyse and understand business problems and design solutions.
• Engage with stakeholders to understand and describe, through wireframes, requirements or other methods, client’s business requirements (considering people, organisation, processes, information, data and technology).
• Analyse data and technical issues to identify opportunities for intervention with technical changes.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Act as a key liaison between clients and technical teams working with project managers to ensure business problems are thoroughly understood and articulated.
• Gather and document business and functional requirements through interviews, surveys and workshops.
• Identify and articulate user and business needs to enable effective design, development and testing of services and business change.

• Existing Security Clearance (SC)
• Ability to capture and articulate business needs using a range of tools and methods
• Creative in the use of analysis tools to articulate business problems and processes
• Knowledge of business analysis packages such as Power Bi, Microsoft 365, SharePoint, MS Project
• Experience using Project Management methodologies e.g. PRINCE2, Agile
• Excellent written and verbal communication including the ability to articulate in a confident and professional manner
• Strong and engaging presentation skills
• Excellent attention to detail and documentation
• Strong and engaging facilitation and workshop delivery skills
• As part of a small team show flexibility, agility and a can-do attitude.

• Experience of working with public sector clients
• Experience of requirements capture and tools e.g. Dimensions RM, DOORS
• Experience of systems engineering methods
• Worked with Confluence and Jira tools
• Certification with relevant Project Management methodologies e.g. PRINCE2, Agile
• Supported/Involved with testing of technical systems

• Anticipate economic, social, political, environmental and technological developments to keep activity relevant and targeted.
• Identify implications of Company and political priorities and strategy on own area to ensure plans and activities reflect these.
• Create policies, plans and service provision to meet citizens’ diverse needs based on an up-todate knowledge of needs, issues and relevant good practice.
• Ensures relevant issues relating to their activity/policy area are effectively fed into strategy and big picture considerations.
• Adopt a Government-wide perspective to ensure alignment of activity and policy.
• Bring together views and perspectives of stakeholders to gain a wider picture of the landscape surrounding activities and policies.

• Understand and identify the role of technology in public service delivery and policy implementation.
• Encourage and recognise a culture of initiative and innovation focused on adding value – give people space and praise for creativity.
• Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery.
• Spot warning signs of things going wrong and provide a decisive response to significant delivery challenges.
• Provide constructive challenge to senior management on change proposals which will affect own business area.
• Consider the cumulative impact on own business area of implementing change(culture, structure, service and morale). Ensure that individual and organisational learning and talent development opportunities are fully exploited in order to enhance organisational capability.
• Role model work-place based learning and encourage development, talent and career management for all staff.
• Coach and…