SuccessFactors Functional Specialist

Success Factors Functional Specialist (Employee Central)

Join The Open University as a Success Factors Functional Specialist (Employee Central) and play a key role in optimising our HR processes and systems to support organisational success.

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People Services is committed to providing The Open University with high‑quality people and data solutions and is valued for its efficiency, expertise, partnering capability and service.

We are embarking on a critical project for the organisation implementing Establishment Control and optimising the associated processes within our HR system – SAP Success Factors.

We are seeking a Success Factors Functional Specialist (Employee Central) to support the translation of requirements for systems change, review operational ways of working, design business process changes, assist with systems testing and update relevant documentation.

• Support the detailed definitions of system requirements and provide support through the project.
• Provide data analysis of records held between HR and Finance Systems to identify anomalies for correction.
• Analyse and document SAP‑related requirements and business processes detailing impacts and effectiveness aligned to the project deliverables.
• Collaborate with stakeholders, project team, solution architect and developers to ensure changes being implemented will meet the specified requirements.
• Drive continuous improvement by reviewing and optimising existing systems and business processes.
• Provide reports, both oral and written on the above activities and work progress.
• Facilitate workshops and stakeholder sessions, effectively engaging and communicating with all stakeholders.
• To ensure that all work follows appropriate standards and conforms to agreed quality plans, and to identify improvements to standards and processes.

• Hands‑on operational experience and knowledge of Success Factors Employee Central with an understanding of HR foundation objects and processes to support project deliverables.
• Proven experience in Systems Business Analysis, with a strong background in gathering, analysing and documenting business and functional requirements within SAP Success Factors environments.
• Experience supporting IT change projects, including release management within a structured change control framework.
• Demonstrated ability to collaborate across multi-disciplinary stakeholder groups, to deliver system or process improvements.
• In‑depth understanding of requirements management and business process analysis techniques, including process mapping, gap analysis and impact assessment.
• Broad knowledge of key IT capabilities and developments, and how they can be deployed for business advantage.
• Sound knowledge of quality assurance and testing methodologies through the SAP development lifecycle, including data validation and user acceptance testing.
• Excellent communication skills, both written and verbal (to discuss and explain analysis, requirements and solutions).
• Comprehensive understanding of SAP Employee Central and downstream SAP modules, with experience with system enhancements.
• Experience of requirements analysis to meet complex business needs and working experience in a senior analyst role on large scale SAP projects.
• Experience of working in an agile development environment.
• Experience in logical data modelling.
• Experience of supporting operational applications.
• Recent practical experience of working with business users on business change projects in a medium/large organisation.
• Some experience of system testing.

• Positive and proactive in adding value in all areas of work.
• Able to quickly understand business issues and problems and take a logical problem‑solving approach to their resolution.
• Passionate about success.
• Influencing and negotiation skills to resolve conflicts between stakeholders at all levels of the organisation.
• Effective verbal and written communication.

At The Open University, we’re proud to be pioneers in accessible education and digital innovation. This is your opportunity to…